Repeat prescriptions
Your repeats, sorted from your sofa.
Order through the Pharmappy app, on the web, or via your GP surgery, and we'll have it ready at Brighton Hill Pharmacy.
Brighton Hill PharmacyIllustration of ordering in Pharmappy
- Ordering
- Free
- Turnaround
- 24 hours*
- Ways to order
- 3
- Delivery
- Free if elderly or housebound
*Usually within 24 hours of your GP approving the prescription, sometimes the same day. If an item isn't in stock, we'll order it in.
01 · Three ways to order
Pick whichever suits you.
02 · How it works
One-time setup, then every repeat.
Signing in with NHS login inside Pharmappy nominates Brighton Hill Pharmacy on the NHS Electronic Prescription Service, so each prescription your GP issues comes straight to us.
- 01
Download Pharmappy
Free on the App Store and Google Play, or use it in your browser.
- 02
Sign in with NHS login
Choose Brighton Hill Pharmacy as your pharmacy. That nominates us for every future prescription.
- 03
Order, then collect
Pick your repeat items, watch each one move to Ready, then pop in. Free delivery for elderly and housebound patients. Ask us if you're unsure whether you qualify.
03 · Choose us as your pharmacy
Change your chosen pharmacy in the NHS App.
Your GP sends each prescription electronically to the pharmacy you choose. It's your choice, it takes a couple of minutes, and you can change it again at any time.
- Open the NHS App and tap Prescriptions.
- Tap Your chosen pharmacy to see where your prescriptions go now.
- Tap Change your chosen pharmacy and pick a high-street (local) pharmacy.
- Search for RG22 4EH and select Brighton Hill Pharmacy, 3 Brighton Hill Parade.
- Confirm your choice. Prescriptions your GP issues from then on come to us.
Check the name. Medhill Pharmacy is on the same parade and shares our postcode, so check the name and address before you confirm.
If the app won't let you
Other ways to choose us.
The NHS App can’t change your pharmacy if your GP surgery dispenses your medicines, if you use more than one medicine or equipment supplier, or if you’re managing someone else’s account. You can still choose us in other ways:
- In the pharmacy. Ask at the counter and we’ll set it at your request. Bring your name, date of birth and address.
- Through your GP surgery. Ask reception or use the surgery’s online system.
- In Pharmappy. Sign in with NHS login and choose Brighton Hill Pharmacy.
- For someone you care for. With their agreement, through their GP surgery or with them in the pharmacy.
After you switch
What happens next.
- Prescriptions your GP issues from then on come to us automatically. Your old choice is replaced, so there’s nothing to cancel.
- Anything you’ve already requested may still go to your previous pharmacy, so switch just before your next repeat is due.
- Repeats are usually ready within 24 hours of your GP approving them, and sometimes the same day.
- For a one-off prescription, the barcode in the NHS App works at any pharmacy.
Your choice
Local or online pharmacy?
Online pharmacies post NHS prescriptions to your door. A local pharmacy can help on the day: Pharmacy First consultations, urgent items such as antibiotics, and advice face to face. Both are NHS pharmacies, and the NHS App lets you choose either. It’s entirely up to you.
More prescription services
Delivery and private prescriptions.
Good to know
Questions, answered.
How do I change my nominated pharmacy?
The quickest way is the NHS App: Prescriptions, then Your chosen pharmacy, then Change your chosen pharmacy. You can also ask your GP surgery, use Pharmappy, or ask us at the counter and we'll set it for you at your request.
Do I need to tell my old pharmacy I'm leaving?
No. Your choice is held on the NHS system, so changing it replaces the old one and there's nothing to cancel. If your old pharmacy orders repeats on your behalf, let them know so they stop.
How long does the change take to work?
It takes effect as soon as you confirm. Any prescription your GP issues after that point comes to Brighton Hill Pharmacy electronically.
What happens to prescriptions already sent to my old pharmacy?
They may still go there. The NHS App warns that anything you've already requested can arrive at your previous pharmacy, so the easiest time to switch is just before your next repeat is due.
Why can't I change my pharmacy in the NHS App?
The app won't let you if your GP surgery dispenses your medicines, if you use more than one medicine or equipment supplier, or if you're managing someone else's account. Your GP surgery can change it instead, or ask us in store.
Can I change the pharmacy for someone I care for?
Only with their agreement. If you manage their NHS App account, you may not be able to change it there, so ask their GP surgery, or come in together and we'll set it at their request.
Can I have more than one nominated pharmacy?
You have one chosen pharmacy for your regular prescriptions. Separate nominations are only for things like appliance suppliers or a dispensing GP practice.
Do you deliver prescriptions?
We offer free delivery for elderly and housebound patients. Ask us if you're unsure whether you qualify.
How long does a repeat prescription take at Brighton Hill Pharmacy?
Usually within 24 hours of your GP approving it, and sometimes the same day. If an item isn't in stock, we'll order it in for you.
Can I still order repeats in the NHS App if I choose you?
Yes. Ordering through the NHS App, Pharmappy or your surgery all still work. Once your GP approves the request, the prescription simply comes to us.
Is it free to change pharmacy?
Yes. Choosing or changing your pharmacy costs nothing, and you can change it again whenever you like.
Appointments
Need a pharmacist too?
Book a consultation, vaccination or clinic at Brighton Hill Pharmacy while you're here.