Order using our app
Order and track your prescription, get texts when it's ready and reminders to re-order — all from your phone using Pharmappy.
Also works with the NHS App if you'd prefer.

Life can get hectic. Managing your repeat prescriptions shouldn't be one of those things. We offer three easy ways to order — pick the one that suits you.
*Subject to the GP issuing the prescription and the item being in stock. Otherwise within 24 hours — we'll order in anything we don't currently hold.
We use Pharmappy to manage repeats. Order in two taps, get a text when your script is ready, and set reminders so you never run out.
Order and track your prescription, get texts when it's ready and reminders to re-order — all from your phone using Pharmappy.
Also works with the NHS App if you'd prefer.
No smartphone? No problem. Order directly from a website on your PC or laptop — no app to download.
Tick the white part of your repeat slip and return it to your GP, or send a quick request by email — we'll dispense as soon as the script lands.
Pick whichever of the three options suits you — Pharmappy, our website, or via your surgery.
Our Meditech robot does the first dispense; one of our pharmacists checks every item before it leaves the building.
Pop in, or sit tight — free local delivery for housebound and elderly patients across Basingstoke. Same-day where we can.*
The Electronic Prescription Service (EPS) is how the NHS sends prescriptions digitally from your GP to your pharmacy. When you nominate Brighton Hill — via Pharmappy or the NHS App — every script your GP issues lands in our system within minutes.
Switching from another pharmacy is just as easy — your previous nomination is replaced automatically. There's nothing to cancel.
Quick answers about Pharmappy, timing, delivery and EPS. Still unsure? Ring us on 01256322973.
Pharmappy is the app we use to manage your repeat prescriptions — order, track and get reminders, all from your phone. It connects to the NHS Spine so when your GP issues a script, it lands straight with us. Free to download for iOS and Android, or use it on the web.
Typically 48 working hours from the moment your GP issues it on EPS. If the item is in stock we can often turn it round same-day; if it isn't, we order it in (usually next-day delivery).
Yes — many of our patients order for elderly parents, partners or children. Bring/give us their name, date of birth and the medication, and we'll do the rest.
Yes — free local delivery across Basingstoke for elderly and housebound patients. Just let us know when you order and we'll arrange it.
EPS (Electronic Prescription Service) is how the NHS sends prescriptions digitally from your GP to your nominated pharmacy. No paper script, no chasing — it lands in our system within minutes of the GP signing it.
If you've ordered via Pharmappy you'll see status updates in the app. Otherwise, just give us a quick call and we'll tell you exactly where it is in the process.
3 Brighton Hill Parade, Basingstoke, RG22 4EH · Mon–Fri 09:00–18:00 · Sat 09:00–17:00
Download PharmAppy. Order your repeat prescriptions, set reminders and manage your family's medication — all in one place.